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Store Fixtures, USA®  
Tel: 713-455-0700  




14538 Kenny St, Houston TX 77015
Tel: 713-455-0700 • Fax: 713-455-0733 • We ship nationwide & export
Website:
www.buystorefixtures.com E-mail:
storefixturesusa@aol.com





Store Policies

Delivery & Shipping
We ship nationwide, please call: 713-455-0700 or email to get a shipping quote or place an order. 

We ship small orders via shippable by FedEx & .

All orders, except used gondola shelving, usually ship within 2-3 business days. Transit shipping time might vary, 4-5 business days. We do not guarantee time frame for gound shipments. If you need to receive order by certain date, call for expedited quote.   All sales are final, no exchanges or returns. Any damages must be reported to us right away for proper replacement (see below regarding damages). We cannot ship to  HI, AK, PR, VI.

For gondola shelving quotes and current estimated processing time frame, please call 713-455-0700. If your order exceeds maximum weights with FedEx or UPS, including full pallets, we will ship with one of our professional common freight carriers. All freight will be factored to your door step (curbside delivery). Additional fees may likewise apply to freight quote if items being purchased, are shipped to a residence, mall, school, church or convention center. Liftgate service may also incur additional charges. If within the Texas vicinity we can arrange shipping for you, via our trucks. All damages MUST be noted on the delivery receipt with driver's signature!

All New and Used Items are sold "As-Is, Where-Is." With no warranty, or guarantees, implied or expressed of any kind, or nature. All sales are final, no refunds will be issued. DAMAGES: All damages of New and Used Items must be noted on the delivery receipt at the time the delivery is made. Prompt attention will be given to replace damaged items. Failure to note damages on the delivery receipt will result in forfeiture of your right to replace any damaged items. SHIPPING: Shipping is factored from our door step to your curb. Drivers do not unload freight. It is the sole responsibility of the party receiving the shipment to arrange unloading of the product, either by hand, pallet jack, and or forklift. In some instances you can request a delivery with lift gate service when placing your order, which must be noted on your invoice. Otherwise you, as the customer are responsible to arrange help to manually unload in a timely manner, or additional freight charges will apply at that time.

Payment Options
We accept major credit cards: Visa, MasterCard, American Express, Discover, and Diners. We also accept orders prepaid by check or wire transfer. We do not ship C.O.D.      

Prices
All prices are subject to change without notice. Feel free to call the office for current prices.

Return Policy
All sales for new items are final and non-returnable. Shipping and freight fees for will not be refunded. Slatwall panels, showcases, counters, all mannequins, display forms are non-returnable, final sales.

All damages MUST be noted on the delivery receipt with driver's signature!

All items purchased used, are to be considered sold under the terms of "as-is", "where-is", with no warranties, guaranties implied, or expressed of any kind. All items purchased used are non-returnable. 

Damages:
It is customer's responsibility to inspect merchandise for any damages immediately after delivery:
Truck shipments: All visible damages MUST be noted on the delivery receipt with driver's signature at the time of delivery! 
UPS/FedEx shipments: All damages MUST be reported to us within 3 days after delivery. You must keep all original packaging for claim and inspection. We require pictures of damaged parts. Failure to report damages within 3 business days after delivery date, will invalidate your claim!

Cancellation
All cancellations are subject to a 25% restocking fee, if order has not been shipped or processed.






 
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